COVID-19 (Coronavirus) Processing Information

May 28, 2020 1 min read

Package Delivery

To our Awareness-Alert Community:

There is nothing more important to us than the health and safety of everyone in the Awareness-Alert Community and our customers. Due to the ever-changing situation surrounding COVID-19, we are experiencing a temporary delay in processing all orders with our US fulfillment center. 

What does that mean for you? We have answered some of your common questions below:

What about the delivery of my purchase?

We are still open and taking orders on all of our sites, but we are seeing an average of 7-10 days for orders to be processed and shipped for our site.

When will I receive my existing order?

If you ordered with us recently from our site, we expect your order to be delivered within 2-4 weeks.

What if I need to exchange or cancel an order?

We want you to be happy with your decision. For order cancellations, please contact us here. If you need to exchange a ring, please visit our exchanges portal.



Also in Blogs & News

Personal Engraved Bracelet
The benefits of wearing a medical alert bracelet

December 30, 2020 3 min read 0 Comments

In this blog you will learn everything you need to know about alert bracelets before knowing if getting one yourself could be beneficial.
Read More
Diabetes Awareness Month and World Diabetes Day
Diabetes Awareness Month and World Diabetes Day

December 28, 2020 2 min read 0 Comments

In this blog we tell you everything you need to know about Diabetes Awareness Month. During this month we focus on the millions of us living with Diabetes.
Read More
Diabetes and Insulin Therapy
Diabetes and Insulin Therapy

June 15, 2019 3 min read 0 Comments

Read More

Want 10% off your first purchase?